Shipping Policy

At Zeeni, we are committed to delivering your orders safely and on time across Pakistan.

1. Shipping & Delivery

• We currently offer shipping across Pakistan.

• Orders are generally delivered within 5–7 business days after order confirmation.

• Delivery times may vary depending on your location, product availability, weather conditions, or other unforeseen circumstances.

• Orders placed on weekends or public holidays may be processed on the next working day.

2. Order Processing

• Orders are processed after successful order confirmation.

• Please make sure that your name, phone number, and complete delivery address are correct when placing your order.

• Once your order has been dispatched, you may receive an order/shipping update through the contact information provided at checkout.

3. Delivery Delays

While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to:

• Weather conditions

• Public holidays

• Courier service delays

• Incorrect or incomplete delivery information

• Unforeseen circumstances beyond our control

We appreciate your patience in such situations.

4. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information. If an incorrect or incomplete address is provided, delivery may be delayed or the order may be returned.

Please contact us as soon as possible if you notice an error in your shipping information.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible after delivery. We may request photos or other information to verify the issue and assist you accordingly.

6. Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your order.

7. Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team through the contact information available on our website.

Thank you for shopping with Zeeni.